Remote Support

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Supplement your VC Team

Expertise in VC/IPC Modeling

 

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SAP VC/IPC/CPQ Remote Support

There is a shortage of qualified and skilled SAP Variant Configurator, IPC and SAP CPQ resources and eSpline has a solution for you. 

We have developed an in-house organization where we can help your configuration managers or  product modelers solve specific problems or provide overflow modeling services for you off site.

Woman Thinking Hands at Head - 300x200Your VC and IPC Support alternatives just became easier.

Our SAP VC modeling resources are based in North America.   We speak English, German, French, Czech and limited Italian.  We have consultants that are experienced and understand the difference between Better/Best Practices and bad practices and have years of experience in SAP VC, IPC and SAP CPQ .   eSpline has resources based in the USA on both the East and West Coast.

Prototype or limited requirement? If you just need training exercises and support just to answer questions because you are creating a VC model prototype, we will provide this type of service for as little as 5 hours a week or we can provide a full time resource depending on your need.

 

We will setup your online support service where you submit your issue or question via a dedicated, secure Wiki and we are immediately emailed about your request.  We respond based on our agreement and that can be within 2 hours or 24 hours.  The service also provides for telephone questions and answers.  We will provide support where we have access to your VC product models in a Test or QA instance.

 Depending on your company needs, we tailor the service to how you wish to work. 

  • Modeling overflow? Yes
  • Support an existing model?  Yes, as long as we have knowledge of your VC models in advance.

 

 

Customer Stories  

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ditchWitchLogo
Charles Machine Works of Perry, Oklahoma selected eSpline for its Training Advantage program with a Customized Advanced VC Modeling Workshop and a 5-Day IPC 5.0 Technical Workshop.
BaldorElectricLogo_2
eSpline helped Baldor design and implement their Generator product line using the SAP VC, developed software tools to aide in the Variant Configurator modeling and developed a customized solution tha...
carrierlog
eSpline was part of a team of consultants assisting Carrier to implement the Variant Configurator for the HVAC products.  Carrier is also an Avenue Portal customer.
GleasonLgLogo
Gleason Works choose eSpline to provide their internal Variant Configurator training and started with a 5-Day Basic VC Modeling Workshop and then collaborated on a customized 4-Day Advanced VC Modelin...
Bentleysoftwarelogo
eSpline assisted Bentley Systems to convert their legacy-based Configurator application to SAP’s VC and then to CRM-IPC.   Some of their comments follow: DATA QUALITY - “I could not imag...
Medtronic logo
eSpline assisted Medtronic with a VC PoC to determine the worthiness of the SAP VC for the Medtronic products lines.  SAP VC fit the requirements and eSpline  provided onsite Basic VC Traini...
Microsoft Logo - New - 200x42
eSpline helped Microsoft make a decision on using the SAP VC to determine if it fit their configuration requirements.  It was a good fit.  eSpline provided in-house Basic VC Training, assist...
ASM logo
eSpline started with a VC Proof of Concept for ASM to determine if the SAP VC would meet their product complexity and requirements.  Once the proof was completed, eSpline conntinued with a Greenf...
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